Planned Downtime
Incident Report for Schedulicity
The update and its associated planned downtime is now complete.
Posted Feb 27, 2024 - 22:19 MST
We are continuing to investigate this issue.
Posted Feb 27, 2024 - 20:03 MST
We are performing a planned update to our web and backend affecting web and native applications. Users will experience downtime and errors during this planned 2-4 hour window.
Posted Feb 27, 2024 - 20:01 MST
This incident affected: Payment Providers (<a href="">Azure - SignalR</a>, <a href="">Clearent - API</a>, <a href="">Stripe - API</a>, <a href="">Stripe - Checkout.js</a>, <a href="">Stripe - JS</a>), Notifications (<a href="">CDYNE - SMS Delivery</a>, <a href="">Mailgun - API</a>, <a href="">Mailgun - Outbound Message Delivery</a>), Schedulicity API (API Codebase, <a href="">Mailgun - Email Validation</a>, <a href="">AWS - EC2 (US-East-2)</a>, <a href="">AWS - AutoScaling</a>, <a href="">AWS - Elastic Load Balancing (US-East-2)</a>), and Schedulicity Website (Website Codebase, <a href="">AWS - CloudFront</a>, <a href="">AWS - S3 (US-East-2)</a>, <a href="">CloudFlare - API</a>, <a href="">Cloudflare - Workers</a>).